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Steps

  1. Log into your JIRA instance as an admin.
  2. Access to Settings > Manage apps
  3. Go to Atlassian Marketplace > Manage apps
  4. Copy the app key you want to analyze
  5. Access to System
  6. Go to System Support > Logging and profiling
  7. Go to Default loggers, and click "Configure"
  8. Complete the fields
    1. In package name, paste the key copied on step 4
    2. Select the logging level you want to obtain
    3. Click Add
  9. Reproduce the problem you want to analyze
  10. Review the file atlassian-jira.log. In Linux, located in /var/atlassian/application-data/jira/atlassian-jira.log


Steps images

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