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A Jira workflow is a set of statuses and transitions that an issue moves through during its lifecycle and typically represents processes within your organization.

excentia Admin Tools provides an additional set of workflow conditions, validators, and post-functions that let you do much more in your workflows. 

1. Choose Image Modified >Issues
   
   
2. On the left hand side panel, click workflows. 
   1. You´ll find a list of workflows classified under 'active'
      
      
3. Click 'Edit' under workflows actions
   
   
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4. Select the transition to which you want to add an additional condition, validator or post-function. 
   
   
5. Once in the transition configuration page, add conditions, validators or post-functions 
   
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6. Click the condition/validator/post-function you want to add from the possibilities shown. 

Send custom email post-function

This particular post-function has various customization options. Following, an explanation of it: 

1. Having been followed previous steps, you should encounter a list of available post-functions. Select "Send Email Postfunction Module and click 'Add' button.

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      2. A customization page will appear. You'll be able to configure recipients, email subject and write the email. 

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      3. Email can be sent to: 

          - Current Assigne

          - Project Role: roles available on the project will appear. Press Ctrl and select as much roles as you need to send the email to.

          - Reporter

          - Single email address: manually introduce one email address or various email addresses separated by a coma. 

         Variables introduce information contained in Jira fields. To use variables available, just add the symbol $ before the variable name. You can use these variables on the subject and body. 

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If you want to know more about workflow management, check Atlassian Documentation.