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Steps


  • Log into your JIRA instance as an admin.

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  • Access to Settings > Manage apps

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  • Go to Atlassian Marketplace > Manage apps

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  • Copy the app key you want to analyze

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  • Access to System

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  • Go to System Support > Logging and profiling

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  • Go to Default loggers, and click "Configure"

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  • Complete the fields
    • In package name, paste the key copied on step 4
    • Select the logging level you want to obtain
    • Click Add

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  • Reproduce the problem you want to analyze
  • Review the file atlassian-jira.log. In Linux, located inĀ /var/atlassian/application-data/jira/atlassian-jira.log